Terms & Conditions

SleekDry – Terms & Conditions

Welcome to SleekDry! By using our website or placing an order, you agree to the following Terms & Conditions. Please read them carefully before shopping.

1. Definitions

Cooling-off Period: You may cancel your order within 14 days without giving a reason.
Consumer: Someone purchasing for personal (non-commercial) use.
Distance Contract: A purchase made online.
Durable Medium: A digital format that stores unaltered information (e.g., email).
Right of Withdrawal: Your right to cancel your order within 14 days of delivery.

2. Scope

These terms apply to all purchases made via sleekdry.com. Placing an order confirms your agreement. If local laws offer greater protection, they will override conflicting parts of these terms.

3. Company Info

Business Name: 
Registered Address:

Registration No.: 

4. Product & Offer Details

We commit to:

  • Accurate product descriptions and clear visuals

  • Transparent pricing with taxes and fees shown at checkout

  • Limited-time or availability-based offers that may change or end without notice

5. Order Confirmation

  • Your order is confirmed once payment is processed

  • You’ll receive an email confirmation

  • All payments are securely encrypted

  • We reserve the right to cancel orders due to errors or suspected fraud

6. Cancellations

  • You can cancel your order within 14 days of delivery

  • Contact us via email to request cancellation

  • Return items unused in original packaging within 14 days of approval

  • Refunds are processed within 14 days of receiving your return

7. Returns & Refunds

  • Return shipping is the buyer's responsibility unless the item is faulty

  • Refunds go to the original payment method

  • Used or damaged items are not eligible unless defective

8. Pricing

  • Prices are listed in USD

  • Promotional prices are valid only during the promo period

  • SleekDry reserves the right to correct pricing errors

  • International buyers are responsible for customs duties or local taxes

9. Warranty & Quality

  • All products are quality-checked before shipping

  • Faulty items must be reported within 14 days

  • Warranty excludes misuse, wear & tear, or unauthorized alterations

10. Shipping & Delivery

  • Orders ship to the address entered at checkout

  • Standard delivery is within 30 days unless stated otherwise

  • We’ll inform you of any shipping delays

  • If a product becomes unavailable, we may offer a similar item or a refund

11. Payment

  • Full payment is due at checkout

  • We accept credit/debit cards, PayPal, and secure gateways

  • Report billing issues promptly for resolution

12. Customer Support

  • Contact us within 7 days if there’s an issue with your order

  • We aim to respond within 14 business days

  • Valid claims may result in repair, replacement, or refund

13. Disputes

We strive to resolve disputes fairly and promptly. Unresolved matters may be referred to independent mediation.

14. Force Majeure

SleekDry is not liable for delays caused by events outside our control (e.g., natural disasters, shipping disruptions, or system failures).

15. Governing Law

These terms are governed by U.S. law unless your local consumer rights law provides additional protection.

16. Updates to Terms

We may update these terms periodically. The latest version is always available on sleekdry.com.