Return & Refund Policy

SleekDry – Return & Refund Policy

Your satisfaction matters. At SleekDry, we stand behind every product we ship. If something’s not right, we’ll help make it right—quickly and clearly.

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✅ Refund Eligibility

You may request a return or refund within 14 days of receiving your order if:

🟢 You contact us within the 14-day return window
🟢 The product is unused, in original packaging, and in resalable condition
🟢 The item arrived damaged or defective

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🚫 What Can’t Be Returned

We’re unable to offer returns or refunds for:

❌ Used or visibly worn styling tools
❌ Items damaged due to misuse or modification
❌ Final sale, clearance, or promotional items
❌ Any accessories or parts not returned with the product

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📝 How to Start a Return

Please email us with:

📦 Your order number
🗒 A short description of the issue
📸 Photos of the item and packaging (if damaged or defective)

Our team will respond with return instructions and next steps.

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🔄 Return Process

1. Review & Approval
We’ll evaluate your request and may request additional info if needed.

2. Return Instructions
If approved, you’ll receive the return address and packaging guidelines.
📦 Customers are responsible for return shipping unless the product is faulty or incorrect.

3. Refund
Once we receive and inspect the return, we’ll issue your refund to the original payment method.
⏳ Refunds typically take 5–7 business days depending on your provider.

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📌 Important Notes

• Returned items must be in original condition with all accessories included

• Shipping fees are non-refundable unless the error was ours

• Returns that don’t meet the policy may be declined

• Excessive refund claims may lead to order/account review

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💬 Need Help?

Our support team is ready to assist.
Reach out via our Contact Us page with any return questions or concerns.